Littlies Party Hire is committed to protecting your personal information. We collect only the details we need to provide a smooth and reliable service, and we keep that information safe, private, and secure.

We will never sell, rent, or share your information with third parties unless it is required to complete a transaction, comply with the law, or protect our rights. This policy outlines what information we collect, how we use it, and your rights regarding that data.

What Information We Collect

When you browse our site or make a booking, we may collect the following:

• Your name

• Email address

• Phone number

• Delivery or billing address

• Payment details

• IP address and browser/device data (For security and analytics)

We only collect information that you choose to provide or that is required to process your booking or enquiry.

How We Use Your Information

We use your information to:

• Process and confirm bookings or orders

• Communicate with you about your hire

• Deliver items and manage returns

• Handle payments and refunds

• Respond to your questions or requests

• Improve our website and services

If you subscribe to our newsletter or marketing updates, we may contact you occasionally with news or offers. You can unsubscribe at any time using the link provided in the email.

Payments & Security

All payments made through our website are handled securely via trusted third-party payment processors such as PayPal, Stripe, Apple Pay, and Google Pay. These providers comply with the Payment Card Industry Data Security Standard (PCI DSS), which helps protect your information. 

We do not store your credit or debit card numbers on our servers.

Our website uses secure encryption (SSL) to protect your data while it is being transmitted.

Cookies

We use cookies to make your experience on our website more user-friendly. Cookies help with:

• Keeping your cart contents

• Remembering your preferences

• Improving site performance

• Tracking analytics (Anonymously)

You can disable cookies in your browser settings, but this may affect how some parts of the website work.

Third-Party Services

We may use third-party services such as website analytics or courier companies. These services only receive the information needed to perform their tasks and are not allowed to use your data for any other purpose.

Accessing & Updating Your Information

You have the right to access, correct, or delete any personal information we hold about you. To make a request, email us at sales@littliespartyhire.co.nz.

We may ask for identification to verify your request.

Data Retention

We keep your information only for as long as necessary to fulfil the purposes it was collected for, including legal or accounting requirements.

Changes To This Policy

This policy may be updated from time to time. Any changes will be posted on this page with the date of the latest revision.

If you have any questions about this Privacy Policy, please contact us at sales@littliespartyhire.co.nz or phone 022 392 9726.